I am getting “a payment record is pending” when I try to pay for my registration request FAQ

Payment has already been initiated for this request. To continue with the payment, please follow the below steps: Go to www.dubaitrade.ae Click on Service Centre Dubai Customs Click on Request Business Registration Select Enquiry Fill in the mandatory...

I Am Using Third Party Operator For Pick And Drop Service Regularly; Do I Have To Enrol The Vehicle Under My Name? FAQ

Third-party transport service provider should register directly with PCFC security for providing this service inside Freezone; hence this service is not applicable for them.

Implementing ANPR system in Jafza Staff Accommodation News

We are proud to introduce the new Automatic Number Plate Recognition (ANPR) System for the benefit of all employees and labours residing in Jafza Staff Accommodation. This advanced system is beneficial for better utilisation of parking space available...

Implementing ANPR system in Jafza Staff Accommodation News

We are proud to introduce the new Automatic Number Plate Recognition (ANPR) System for the benefit of all employees and labours residing in Jafza Staff Accommodation. This advanced system is beneficial for better utilisation of parking space available...

Inspection Activitiesin Jebel Ali and Tecom News

Due to Coronavirus (COVID-19) following the latest announcement by the UAE Ministry of Health & Prevention and National Emergency Crisis and Disasters Management Authority for the safety of public health and In line with government orders Due to...

Inspection Booking of FZ Transit out declarations with DWC as the exit point News

In continuation to our previous communication dated 14 April 2020 with regard to inspection booking of FZ Transit out declarations with DWC as the exit point, please find the Revised procedure for inspection and delivery of cargo to Dnata FG 5 at...

Instructions to Employees and Workers During Ramadan News

In a few days, the Holy Month of Ramadan will come with its goodness and blessings. In line with the UAE Government direction to take all preventive measures to eliminate the spread of Coronavirus (COVID-19), all Ramadan tents, Iftar gatherings and all...

Instructions to Employees and Workers During Ramadan News

In a few days, the Holy Month of Ramadan will come with its goodness and blessings. In line with the UAE Government direction to take all preventive measures to eliminate the spread of Coronavirus (COVID-19), all Ramadan tents, Iftar gatherings and all...

Instructions to Returnees to the UAE who are Residing at Jafza Staff Accommodation News

Further to the circular issued recently, titled: “Announcement of Air Travel Protocols Under Specific Requirements” (click here to read the full circular), please note that leasable places will be allocated to receive workers (residing at Jafza staff...

Instructions to Returnees to the UAE who are Residing at Jafza Staff Accommodation News

Further to the circular issued recently, titled: “Announcement of Air Travel Protocols Under Specific Requirements” (click here to read the full circular), please note that leasable places will be allocated to receive workers (residing at Jafza staff...

Instructions to Returnees to the UAE who are Residing at Jafza Staff Accommodation News

Further to the circular issued recently, titled: “Announcement of Air Travel Protocols Under Specific Requirements” (click here to read the full circular), please note that leasable places will be allocated to receive workers (residing at Jafza staff...

Integration of Customs Inspection Booking Service with DP World’s e-Token System News

Dubai Customs is pleased to announce the tie-in of Customs Inspection Booking service with DP World’s e-Token system. This facility will be available from 13th August 2023 for the FCL Import consignments at Jebel Ali port. Henceforth, clients booking...

Introducing Boxcare's Website: Revolutionising Container Solutions with Innovation and Sustainability News

We are thrilled to announce that Boxcare, our pioneering shipping container services company and a member of the DP World family, has officially launched its new website www.boxcare.ae Since its inception in 2020, Boxcare has been breathing new life...

Is Driving License Mandatory To Register Gate Enrolment? FAQ

No, Driving License is not mandatory.

Is It Possible To Add The Same Vehicle Details For Multiple Employees? FAQ

No, the Vehicle number must be unique.

Is there an exam for CTLP/CCE Course? FAQ

Yes, there will be a multiple-choice exam in which you’re required to score at least 60% to pass.

Is this course accredited? FAQ

Yes, The course is accredited by Knowledge and Human Development Authority (KHDA), and endorsed by The Chartered Institute of Logistics & Transport – International.

Jafza / NIP Bank Transfers FAQ

All local incoming transfers are processed within 2 working days and will be credited to the relevant Customer Accounts. For Overseas Transfers, Bank takes 7-10 Working days to process and will be credited to the relevant Customer Accounts. Please...

Jafza / NIP Bounced Cheques FAQ

If Clearance Letter is not required, pls contact Finance for Collection of Bounced Cheques; If Clearance Letter is required, then , pls contact Finance for Collection of Bounced Cheques ; Jafza ID (CEC) or Company Authorization is required to collect...

Jafza / NIP Duplicate Receipts FAQ

For information related to Duplicate Receipts for Bank Guarantee, please contact the Admin Department For information related to Duplicate Receipts for all Other Payment types, please contact the Finance Department by email (receivables@jafza.ae) or by...